Instructions on the right of withdrawal


Right of withdrawal


You have the right to withdraw this contract within 30 days without stating reasons.

The withdrawal period is 30 days from the day, on which you or a nominated third parties, other than the carrier, have/has received the last goods.

To exercise the right of withdrawal, you have to provide us

Wiborg Shaving
Florian Arnold
Bei den Wörden 18b
13437 Berlin
Germany
 
Telefax: +49 (0)30 40910081
Email: info@wiborgshavingbrushes.com
Telephone: +49 (0)30 40910080 [Not a customer hotline]

with a clear statement (e.g. via letter mail, telefax or email) of your decision to withdraw from this contract. You can use the enclosed standard withdrawal form for it, but it's not obligated to do.

In order to observe the withdrawal period, it is sufficient that the notification of the exercise of the right of withdrawal is sent before the withdrawal period has expired.


Consequences of withdrawal

If you withdraw this contract, we have to refund all payments received from you including the shipping costs (with the exception of additional costs that exceed our standard delivery method) immediately and at the latest within 14 days of receipt of your contract withdrawal. For the refundment we will use the same instrument of payment that you have used for the original transaction unless expressly otherwise agreed; we will never charge you fees for this refundment. We may withhold the refundment until we have received the goods or until you have provided evidence that you have sent back the goods, depending which is the earliest.

You have to return the goods or hand them over immediately and in every case no later than 30 days after having informed us about the cancellation of the contract to

Wiborg Shaving
Florian Arnold
Bei den Wörden 18b
13437 Berlin
Germany

The withdrawal period is met if the goods are sent back within the 30 day withdrawal period. You have to pay for the immediate costs of the return shipment.

The consumer shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature, features and functioning of the goods.

Exceptions from the right of withdrawal

The right of withdrawal does not apply to distance contracts for the delivery of sealed goods, which are not suited for returning because of reasons in terms of health protection and hygiene, once the seal is removed after delivery.

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